BCA is one of the largest banks in Indonesia, providing various banking services to its customers. One of the services that BCA offers is the ability to change your phone number associated with your BCA account. If you need to change your phone number for any reason, this tutorial will guide you through the process step by step.
Table of Contents
- Step 1: Login to BCA Mobile
- Step 2: Open the Menu and Select Settings
- Step 3: Select Phone Number
- Step 4: Enter Your New Phone Number
- Step 5: Verify Your New Phone Number
- FAQ
Step 1: Login to BCA Mobile
The first step to changing your phone number associated with your BCA account is to log in to BCA Mobile. If you don’t have BCA Mobile installed on your phone, you can download it from the App Store or Google Play Store.
Step 2: Open the Menu and Select Settings
Once you have logged in to BCA Mobile, open the menu by tapping the three horizontal lines in the top left corner of the screen. From the menu, select “Settings”.
Step 3: Select Phone Number
Next, select “Phone Number” from the list of options. This will take you to a screen where you can change your phone number.
Step 4: Enter Your New Phone Number
On the “Phone Number” screen, enter your new phone number in the space provided. Make sure to double-check that you have entered the correct number before proceeding.
Step 5: Verify Your New Phone Number
After you have entered your new phone number, BCA will send a verification code to your new number. Enter the verification code in the space provided on the screen to verify your new number. Once your new number is verified, it will be updated in your BCA account.
FAQ
Q: How long does it take for my new phone number to be updated in my BCA account?
A: Once you have verified your new phone number, it should be updated in your BCA account immediately.
Q: What should I do if I don’t receive the verification code?
A: If you don’t receive the verification code, make sure that you have entered the correct phone number and that your phone is able to receive SMS messages. If you still don’t receive the verification code, contact BCA customer service for assistance.
Q: Is there a fee for changing my phone number associated with my BCA account?
A: No, there is no fee for changing your phone number associated with your BCA account.
Q: Can I change my phone number associated with my BCA account online?
A: No, you cannot change your phone number associated with your BCA account online. You must use the BCA Mobile app to change your phone number.
Q: What should I do if I forget my BCA Mobile username or password?
A: If you forget your BCA Mobile username or password, you can reset it by selecting “Forgot Username” or “Forgot Password” on the login screen of the app.
